Privacy Policy

1. Introduction

BestieSpy ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by BestieSpy.

2. Information We Collect

We collect information to provide better services to all our users. The types of information we collect include:

• Usage Data: We collect information about how you use our Service, including the search queries you perform (usernames searched), the time of your searches, and the features you interact with.
• Account Information: If you create an account, we collect your email address and authentication details provided by our authentication partners (e.g., Google).
• Payment Information: For paid subscriptions, our third-party payment processor (Stripe) collects and processes your payment information. We do not store your full credit card details on our servers.
• Device Information: We may collect information about the device you use to access the Service, including IP address, browser type, and operating system.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our Service;
• Improve, personalize, and expand our Service;
• Understand and analyze how you use our Service;
• Process your transactions and manage your subscription;
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Service.

4. Sharing Your Information

We do not sell your personal information. We may share your information with third parties in the following circumstances:

• Service Providers: We may share your information with third-party service providers to perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. This includes our backend data providers who assist in retrieving public social media data.
• Business Transfers: If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of all or a portion of our assets, or transition of service to another provider, your information may be sold or transferred as part of such a transaction as permitted by law and/or contract.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Third-Party Links and Services

Our Service may contain links to other websites or services that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us.