Privacy Policy
Last updated: March 4, 2025
✨ What's in This Document
1Introduction
Welcome to BestieSpy ("we," "our," or "us"). We respect your privacy and are committed to protecting it through our compliance with this policy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including our mobile application (collectively, the "Service"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.
2Information We Collect
We may collect information about you in a variety of ways. The information we may collect via the Service includes:
Personal Data
Personally identifiable information that you voluntarily provide to us when you register with the Service, such as your email address, name, and phone number. We collect this information when you create an account, subscribe to our service, or contact customer support.
Instagram Usernames and Search Queries
When you use our Service to view public Instagram information, we collect the Instagram usernames you search for. This data is used to provide our service and may be stored to improve our service and user experience.
Payment Information
We collect payment information when you subscribe to our premium services. All payment information is stored by our payment processor, and you are encouraged to review their privacy policy and contact them directly with any questions.
Derivative Data
Information our servers automatically collect when you access the Service, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Service.
Mobile Device Data
Device information such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Service from a mobile device.
3How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Service to:
- Create and manage your account.
- Process payments and fulfill subscriptions.
- Provide and maintain our Service, including tracking recent Instagram follows.
- Respond to your inquiries and customer service requests.
- Send you technical notices, updates, security alerts, and support messages.
- Inform you about changes to our Service or products.
- Monitor and analyze usage patterns and trends to improve our Service.
- Personalize your experience by providing content and features tailored to your preferences.
- Develop and improve our products and services.
- Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
- Send you marketing and promotional communications (with your consent if required by law).
- Request feedback and contact you about your use of the Service.
5Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
If you request that your account be deleted, we will delete your information as soon as practicable, although some information may remain in archived/backup copies for our records or as otherwise required by law.
6Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
7Your Rights
Depending on your location, you may have certain rights regarding your personal information:
Account Information
You can review and change your personal information by logging into your account and visiting your account profile page.
Right to Access
You may request access to the personal information we hold about you.
Right to Rectification
You may request that we correct any inaccurate or incomplete personal information we hold about you.
Right to Erasure
You may request the deletion of your personal information, though we may retain some information in certain cases as required or permitted by law.
Right to Restrict Processing
You may request that we limit how we use your personal information.
Right to Data Portability
You may request a copy of your personal information in a machine-readable format.
Right to Object
You may object to our processing of your personal information for direct marketing purposes.
To exercise these rights, please contact us using the information provided in the "Contact Us" section. Please note that these rights may be limited in some circumstances by local law requirements.
8Children's Privacy
The Service is intended for users who are at least 18 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.
9International Data Transfers
Your information, including personal information, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside the United States and choose to provide information to us, please note that we transfer the information, including personal information, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
10Third-Party Links
The Service may contain links to third-party websites and applications that are not affiliated with us. Once you leave our Service or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy. We cannot be responsible for the privacy practices of other sites and encourage you to read their privacy statements.
12Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
13Contact Us
If you have any questions about this Privacy Policy, please contact us:
support@bestiespy.com
California Privacy Rights
If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
- The right to know about personal information collected, disclosed, or sold
- The right to delete personal information
- The right to opt-out of the sale of personal information
- The right to non-discrimination for exercising your CCPA rights
- The right to limit use and disclosure of sensitive personal information
- The right to correct inaccurate personal information
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
Still Have Questions?
We value your privacy and are happy to explain anything about our policies that isn't clear.
Contact Our Privacy Team